Parking Citations

The Town of Los Gatos has transitioned to a new parking citation processing service provider.  If you received a parking citation prior to December 13, 2017 and are experiencing difficulty paying your citation please call 408-354-6853 or  email jrose@losgatosca.gov

If you wish to appeal a parking citation issued prior to December 13, 2017 please call 408-354-6853 or email jrose@losgatosca.gov  Deadline for parking citation appeals has been extended to January 10, 2018. 


Citations


If you receive a parking citation you have 21 days in which to respond. Failure to respond within 21 days may result in an increase in the amount due or to the withholding of the vehicles registration.
 

To Pay a Citation

  • Online: You can pay for your citation online.
  • By Mail: Please mail a check or money order (payable to the Town of Los Gatos) for the amount indicated on the citation or the reminder notice to:

Town of Los Gatos
Parking Enforcement Center
P.O. Box 11113 
San José, CA 95103-1023

  • Please do not send cash and remember to write the citation number on the check or money order.
  • The envelope provided with the citation or the reminder notice should be used.
  • By Phone: You may pay by phone with your credit card by calling (888) 442-4088.
  • In Person: Citations may be paid weekdays between 9:00 a.m. and 4:00 p.m. at:

Office of Parking Violations
210 N. 4th St.
Suite 150
San José, CA 95112

To Appeal a Citation
Citations should be contested in writing, and can be submitted on-line at www.pticket.com/losgatos, by mail, or at the Office of Parking Violations at the above address. When requesting an initial review, please describe why the citation should be dismissed, and provide any documentation that supports this request. If mailed, citation appeals should be sent to:
 
Town of Los Gatos
Parking Enforcement Center
P.O. Box 11113
San José, CA 95103-1023

Second Appeal
If your first appeal is denied, A second appeal may be requested. Although there is no formal form for the second appeal,  the request can be submitted on-line at www.pticket.com/losgatos, by mail, or at the Office of Parking Violations at the above address. When requesting a second appeal, include a check or money order in the amount of the citation and provide any documentation that supports this request. If mailed, citation appeals should be sent to:
 
Town of Los Gatos
Parking Enforcement Center
P.O. Box 11113
San José, CA 95103-1023

Third Appeal


If your second appeal to the Town is denied, an appeal may be filed in the Santa Clara County Civil Court within 21 days from the date of denial. This court will review the factual aspects of the case, the administrative process and the decision of the Hearing Examiner. The decision of the Civil Court may be communicated in person or by mail.

For Second and Third Appeals: The full amount of the citation will be refunded if your citation is dismissed; the amount is forfeited if the citation is deemed valid. For more information on Citation Appeal and Review process click here.


Vehicle Boot


The police department utilizes the Vehicle Boot for immobilizing vehicles that have five or more delinquent parking citations. The authority to Boot (immobilize) instead of removing/towing a vehicle is authorized by section 22651.7 of the California Vehicle Code (CVC).  This allows a vehicle to be “booted” for up to three days before it is impounded.  After three days, if the delinquent citations have not been paid, 22651 (i)(1) CVC authorizes the police to impound that vehicle. 
The owner must pay all outstanding fines on record with the police department. Per 22651(i) CVC, the owner must pay ALL outstanding fines (this includes any current fines, as well as those listed as delinquent on the record).  
  • The owner must also pay the current vehicle release fee.
  • The only acceptable method of payment for either transaction is cash, cashiers check or credit card.  No personal checks are to be accepted.

The vehicle registration must be current registration.