Town Department Updates

Police Department

Fully operational. The lobby is open for limited services Monday through Thursday from 9 a.m. to 1 p.m. Available services include citation sign-offs, vehicle releases, clearance letters, Police reports, fee payments, parking permits and other parking-related needs.  For more information, visit the Department website

Community Development Department 

No in-person counter services are currently available, but the Town is open for business and we are working towards full reopening for in-person services. Inspections that can be completed via video are being scheduled and other on-site inspection services are evaluated on a case by case basis. Staff resources are available to perform work on permits remotely and meet with the public via Zoom, Microsoft Teams, or phone. Electronic permit submittal, resubmittal, and issuance is available. Please visit the Building and Planning webpages for further information on electronic permit submittal. 


The Library is open 7 days a week from 10 a.m. to 6 p.m. at limited capacity. Follow Facebook, Instagram, and the website for a schedule of remote storytimes and other fun activities. Other online services such as e-books and e-magazines are available.  For questions, email

Parks and Public Works

Parks and trails are open. Park restrooms are available and cleaned on a daily basis. Routine maintenance of streets and parks continues at. Email any concerns to

Engineering Development Services continues to provide engineering support, development reviews, and permit issuance remotely. No in-person counter services are currently available, but virtual meetings can be scheduled for consultations. Submittals and reviews of plans/applications and issuance of permits are facilitated electronically.

Please visit the PPW webpages for additional information.

Economic & Community Vitality

We look forward to assisting you. Economic Recovery and other business resources may be accessed on the Town’s website. Town staff is available by email and is able to schedule meetings by phone, virtually, or in-person.  Connect with Monica Renn, Economic Vitality Manager, at

Special event permits are being processed virtually. Please visit the Town’s Special Events webpage to access the permit application and more information on special events.  Staff is available to answer questions via email or phone.  Connect with Christina Hill, Events and Marketing Specialist, at

Additionally, as the hosts of the Town’s Visitors Information Center, the Los Gatos Chamber of Commerce is a good resource for information on local businesses, events, and things to do in Los Gatos.

Finance Department

Business license services are available remotely via email at

Clerk Department

Requests for public records are accepted via email at or through the online request portal at RequestTracker • Los Gatos • CivicEngage (  Building permit information (i.e. history) from November 1993 forward, Planning and Code Compliance applications for parcels in the Town's jurisdiction can be viewed at Accela Citizen Access (  Staff may be reached at