Opportunities to Find & Give Assistance
Financial Assistance for Those Affected by COVID-19
There are financial resources available to those adversely impacted by COVID-19.
If you are at risk of losing your housing or missing an upcoming rent payment, please contact the Homelessness Prevention System to request financial assistance (e.g., rent, deposit, or utility payments) and supportive services.
The State of California Employment Development Department also provides supportive services to individuals affected by COVID-19. If a medical professional says you are unable to work, your hours have been reduced, you are caring for an ill/quarantined family member, or your employer has shut down -- you can file a claim. The EDD also developed a Rapid Response Factsheet to provide early intervention assistance to help avert potential layoffs, and immediate on-site services to assist workers facing job losses.
For COVID-19 tax relief, utilize the IRS’ special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. This resource includes information about health plans and several online options to help taxpayers. For questions about Santa Clara County property taxes, please refer to the County’s mailing and online options.
Santa Clara County Calling for Contact Tracing Volunteers
Santa Clara County is in the process of rapidly expanding their infrastructure for COVID-19 case investigation and contact tracing. In order to move from a population-level mitigation strategy of sheltering in place, the County must be able to identify cases quickly and break the chains of transmission through isolation, tracing contacts of cases, and quarantine. To ensure they have the workforce needed to adequately scale this critical work, the County is seeking volunteer help from community members. For details, please visit the Santa Clara County Public Health Department’s website.
New County Resources for Workers Impacted by COVID-19
The County of Santa Clara Office of Labor Standards Enforcement and the Fair Workplace Collaborative have launched a new program for workers who are suffering financial impact due to job loss or reduced hours because of COVID-19.
The program is called Santa Clara County COVID-19 Assistance Navigation or Santa Clara County CAN and provides the following benefits:
- Callers can leave a message at any time in English, Spanish, or Vietnamese and a Navigation Manager will return their call within 24 hours. Hotline number: 408-809-2124
- Navigation managers will connect callers to resources and answer questions about work related issues and eligibility for social services.
- EDD programs (unemployment, disability, paid family leave) – navigators will help determine what programs a caller is eligible and help them with the application.
- Safetynet programs like CalFRESH and Medi-Cal
- The SCC-CAN Hotline works closely with the OLSE Attorney Advice Line – where necessary and appropriate, Navigation Managers will make referrals for callers with an Advice Line attorney.
Opportunities to Volunteer and/or Donate to Local Organizations
The following local organizations are offering opportunities to provide help to others during the COVID-19 crisis. They are also good resources for finding assistance for yourself or others during this time.
- American Red Cross Silicon Valley
- West Valley Community Services
- Silicon Valley Strong
- Feed Our Heroes
- Santa Clara County Helping Hands
- House of Hope - Calvary Church Los Gatos
- CASSY - Counseling and Support Services for Youth
- Registered Nurses Professional Association is in need of donations of the following to protect County nurses and medical personnel: isolation gowns/bunny suits, N95 masks, surgical masks, face shields, disinfecting wipes, sanitizing gel, hair covers/surgical caps, and shoe covers. Please call (408) 292-6061 or email email@example.com for details or to donate.
The following additional resources are also available to the community during the COVID-19 Shelter in Place Order:
- West Valley Community Services (WVCS) is providing emergency financial assistance and food support for households impacted by the COVID-19 crisis. They can assist anyone affected by school and/or business closures, loss of jobs and hourly earnings, or those having to take care of dependent older adults amidst the pandemic. They are the designated emergency assistance network provider for zip codes 95030, 95032, 95033, and 95044 in Los Gatos and have a number of programs to serve the homeless, low-income, and underprivileged. Please see the WVCS flyer for more information regarding their programs.
- Los Gatos Saratoga Recreation has partnered with Second Harvest Food Bank for a Brown Bag food distribution location at the Senior Recreation Center at 208 E Main Street in Los Gatos. Second Harvest’s Brown Bag Program provides nutritious groceries to low-income older adults (ages 60+) and disabled individuals (ages 55+) at distribution sites in Santa Clara County.
- The Calvary Church House of Hope is delivering food every Saturday from 9 a.m. to 5 p.m. and Thursday from 3:30 pm to 5 p.m. within a 10 mile radius of the Church (located at 16330 Los Gatos Boulevard).
- Los Gatos Union School District is providing an opportunity for families to pick up free breakfast and lunch meals for any child 18 years and younger in their family regardless of enrollment in LGUSD. Meals will be available Monday through Friday as a drive-through service. Children must be present in the car to receive meals. Los Gatos High School students are eligible to participate in this program. Meals will be available at R.J. Fisher Middle School (for all families) drive-through on Roberts Road from 11 a.m. to 12 p.m. Monday through Friday.
- CASSY Counseling and Support Services for Youth is providing mental health services to students through its telehealth platform.
- Live Oak Senior Nutrition and Service Center is distributing boxed (hot or cold) lunches Monday through Friday between 11 a.m. and 12:30 p.m. Call Kathy at (408) 354-0707 to order your meal one day in advance. A $3.00 donation is requested, but not required.
- Next Door Solutions to Domestic Violence is offering crisis and community support, housing solutions, and supportive services to those in domestic violence situations. They also offer a Families for Peace program, a voluntary program for couples and families experiencing abuse in their relationship.
- Santa Clara County Helping Hands is helping to match seniors to volunteers that can deliver basic supplies, groceries, prescriptions.
- Catholic Charities of Santa Clara County is offering free weekly drive-thru sites at churches for food. If you need food, call 1-800-984-3663 or view the schedule on their website. Registration is done on site. They have also launched a COVID-19 Rent Relief Program.
- The El Camino Hospital Scrivner Center for Mental Health & Addiction Services has highly skilled, compassionate professionals offering expert care for those with mental health conditions. The El Camino Hospital mental health access line number is 866-789-6089.
- The Santa Clara County Mental Health Call Center is the centralized entry point for individuals who are seeking behavioral health services in Santa Clara County. The Santa Clara Behavioral Health Telephone Number is 1-800-704-0900.