Yes, the police department will make every effort to help those who speak a different language by the help of a "Language Identification Guide" and the help of translation company. 9-1-1 and non emergency calls can be transferred to a translator. Los Gatos dispatchers are able to handle calls directly from the TTY. REMEMBER... When calling 9-1-1, it is very important to stay on the phone, even if 9-1-1 was dialed in error. Even if you hang up, prior to the phone ringing, we get the 9-1-1 call. The dispatcher is required to verify where the call is coming from. If you hang up and the dispatcher is unable re-contact you, a police officer will be sent to the location the 9-1-1 computer provides. By staying on the phone, the dispatcher will be able to verify the computer provided location is correct and that no emergency exists.
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Appear at the:Los Gatos/Monte Sereno Police Operations Building15900 Los Gatos BoulevardLos Gatos, CA 95032to report a crime 24 hours a day/7 days a week, to speak to a police officer, to pick up evidence or found property by appointment only, or to speak with a Detective by appointment only.
No. fingerprinting service are done digitally via a Livescan device at the Los Gatos-Saratoga Recreation Department. Call for more information at 408-354-8700.
The Records Division of the Los Gatos-Monte Sereno Police Department, 110 E. Main Street, Los Gatos is open Monday through Thursday, 9:00 AM to 4:00 PM, and Friday 9:00 a.m. - 1:00 p.m. and Friday afternoons by appointment only. The business phone number is (408) 354-5257. Some of the services offered through the Records Division are: Copies of Police Reports: Authorized persons may receive a copy of a police report for a fee of $21.00. There is no charge for victims of domestic violence. Contact the Records Division at (408) 354-5257 to confirm that the report is ready for release. Vehicle Releases: If your vehicle is ordered stored by the Los Gatos/Monte Sereno Police Department, contact the Records Division, during business hours, at (408) 354-5257, for information regarding release of that vehicle. During non-business hours, call (408) 354-8600.
The Police Department cannot provide information about power outages or the estimated time it may come back on. Please call PG&E at 800-PGE-5000 (743-5000).In the case of a natural disaster or earthquake, rest assured the Police Department is well aware of the issue and is working on keeping you safe and informed. Do not call 9-1-1 for a non-life threatening emergency, as it will only delay us in getting help for those who are in dire need of emergency services. Please visit our Community Services portion of this website to find out more about our CERT program or visit http://earthquake.usgs.gov/faq/prepare.html
Contact Jackie Rose at (408)354-6853 or E-Mail at JRose@LosGatosCA.gov
You may call the Los Gatos-Monte Sereno Police Department to inquire if your vehicle was towed. Please provide the police dispatcher with the license plate number of your vehicle, and the location from which you think it may have been towed. They will confirm the status of your vehicle.
If your vehicle was stored (available for immediate release) or impounded (held for a period of 30 days) a vehicle release must be obtained from the Police Department before the tow company will release the vehicle to you.
In order to get a vehicle release the following conditions must be met:
If you have further questions about the tow, please contact the Records Unit at 408-354-5257, during regular business hours. After business hours, contact the non-emergency number at 408-354-8600.
California Highway Patrol2020 Junction Ave(408)467-5400
San Jose Police Department201. W. Mission StreetSan Jose, Ca 95110(408) 279-8383
Call the Abandoned Vehicle Hotline (408) 399-5716, 24 hours a day, 7 days a week or complete the Online Abandoned Vehicle Form. Have available a description of the vehicle, location, license number and how long it has been there. An officer will respond as soon as available. Please note that vehicles parked on private property are not the responsibility of the Police Department. Only vehicles parked on Town owned streets, alleys, and off street parking facilities are responded to. If you have any questions about vehicles on private property, contact Code Compliance at (408) 399-5720.
Yes. The Los Gatos/Monte Sereno Police Department has launched an innovative outreach program to welcome new residents. Launched in May 2008, uniformed police volunteers from the Volunteers in Policing Program personally welcome new residents. Residents receive packets of useful community information, including letters from the Town Manager and Chief of Police, an overview of Town services, emergency preparedness and home safety information and gift certificates from local businesses. Children receive Town pins, stickers, and police badges. The Town of Los Gatos and Police Department are offering this new service to further its goal of "knowing everyone in the community," a worthwhile endeavor which has already demonstrated its value to the community. For more information, contact the Personnel and Community Services Divison at (408) 354-6853.