What are the "pass-through" formulas ?
There are two basic formulas. One formula permits rent to be raised beyond 5% when the operations and maintenance expenses on the property have increased during the most recent twelve months, when compared to the preceding twelve months. The second formula permits a pass-through of a portion of the debt when the debt service on the property has increased in the most recent twelve months. For both formulas, the increase in operations or debt is pro-rated for the entire property. The specific factors included in the formulas, and a worksheet to calculate the formulas, are available from the Dispute Resolution Program.

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1. What services are available through the Rental Dispute Program?
2. What kinds of rental disputes are subject to the mediation and arbitration procedures; what kinds of disputes are not covered?
3. Is there any charge for any of the program services?
4. Which rental properties are subject to rent control?
5. What kinds of rent increases can be disputed in rent control properties?
6. What are the "pass-through" formulas ?
7. What are the applicable twelve month periods used to calculate pass-through formulas?
8. What are the applicable twelve month periods used to calculate pass-through formulas?
9. When calculating the pass-through formula for increased operation costs, what is the difference between operating expenses, capital improvements and rehabilitation expenses?
10. What information must be included in a notice of rent increase?
11. How many tenants must join in a rental increase case, and how can I find out how many other tenants received a notice of rent increase?
12. What rental amount does a tenant pay while a case is pending over a rental increase?
13. What is a "service reduction" case?
14. Are tenants protected against retaliation?
15. How do I get more information?